Services
Office Opening
The Marina Office is open between 0800 and 1700, throughout the week with the exception of Christmas Day and Boxing Day.
Emergency telephone calls outside these hours can be made on 07920 425451/ 07725 855047.
Visitors are asked to go to either the Marina Office or the Reception office on arrival. Permanent berth-holders and visitors planning to return are asked to let us know their cruising arrangements so that their berth will be available on return.
The Marina Reception is open from 0800 to 1700 from Monday to Friday except on bank holidays.
We keep a listening watch on VHF Channel 80 (callsign: Noss Marina).
Car Parking
Car parking is for the use of berth and mooring holders. Owners are issued with a permit for the parking of a single vehicle. Parking of visitors’ cars is by prior agreement.
Water and Electricity
There are water hoses and power terminals along the pontoons. There is no charge for water; but there is a charge for electricity (Details are available from the Marina Reception office).
Amenities
Toilets, showers, washing machines and dryers are located in the amenity block. Also located here are a fridge and freezer which you may use. Access is controlled by a PIN security lock. (The code is available from the Marina Reception office).
Trolleys
Baggage trolleys are stored at the head of the bridge to the pontoons.
Refuse
Refuse bins are located near the pontoons.
Weather and Tidal Data
Regularly updated weather forecasts and tidal predictions are on display at the Marina Reception office.
Dinghy Storage
Owners with river moorings can store their dinghies in the dedicated area on the main pontoon. Rubber dinghies are stored in a rack, with hard dinghies laid on the pontoon. Owners wishing to keep their dighies afloat will need to apply for an additional mooring.
Storage Ashore
Our boat storage areas have room for about 400 boats on hard standing. Each storage space is near water and electrical outlets. After lifting out and transporting to the boat parks, vessels are carefully chocked with braced supports so that masts do not have to be removed.
Crane and Boat Transporter
Boats of up to 10 tonnes in weight and with a beam of up to 3.9 metres can be lifted by our crane. We also have a transporter which is used to move boats to and from the crane for winter storage, etc. The transporter is equipped with pads which can be hydraulically adjusted to suit any hull. When in position, boats are lowered from the trailer for safe chocking on the ground and the trailer is then moved from beneath the boat.
Qualified Berthing Staff
All staff hold the RYA level 2 power boat qualification and have VHF licences. Four staff have the certificate for the Intermediate Marina Management Course. Two are qualified first aiders and three hold the appointed persons emergency aid certificate. All Berthing Staff have certificates from Transplant in the use of cranes, boat transporter and slinging and signalling.
Safety
Lifebuoys and fire extinguishers are placed at strategic positions along the pontoons. Children and non-swimmers should always wear lifejackets in and around the marina and when on the water. Noss Marina has introduced a set of Safety Guidlines which can be found HERE
Security
Experienced staff carry out daily and nightly checks on mooring lines, fenders and general security. Pontoon access is via a single bridge with a PIN accessed security gate. (The code is available from the Marina Reception office).
Mail and Fax
Customers’ mail is held in the Marina Office. Fax facilities are available from the Marina Reception office.
Internet
Wireless internet access is available on our site, including the Pontoons. Please enquire at the Marina Reception office for the required code.
Dogs
Dogs are welcome provided they are kept under close control and on a lead at all times. Dog waste disposal bins are provided on shore.
Gas and Provisions
We have Butane, Propane and Calor gas available – please enquire at the Marina Reception office.
Kingswear Village Store will deliver provisions directly to the Marina. Telephone 01803 752291.
On Site Companies
A yacht broker, a boat retailer and an engineering company are located on site.
